Author
Antoine Buteau

Antoine Buteau

The Builder Shift series #2: SaaS Was a Compromise

SaaS won because it was better than the alternatives. Most companies did not buy SaaS because every product perfectly matched the way they worked. They bought it because building custom software was slow, risky, expensive, and hard to maintain. SaaS converted a capital project into a subscription, shifted maintenance to

The Builder Shift series #1

The wrong question is whether AI will make companies build more software. The better question is what kind of software becomes worth building when the cost of building drops, who is suddenly able to build it, and what operating model is required so the company does not drown in its

Daily Digest - 2026-05-02

1. AI agents are briefly overhyped — stevekrouse.com * Why read: Offers a pragmatic, near-term reality check on the current state of AI agents for business use. * Summary: While AI agents like Claude Code are incredibly powerful for software engineering, their broader business application is currently overhyped and bleeding-edge. For non-technical

Automation series #10: The Automation Architecture Worksheet

The point of automation architecture is not to produce diagrams. The point is to make better decisions before the workflow is in production, touching customers, writing to systems, and creating trust problems. Use this worksheet before building or expanding an AI automation workflow. It is deliberately practical. If a team

Automation series #9: Failure Modes, Security, and Blast Radius

Failures will happen. The useful question is not whether you can prevent every failure. You cannot. The useful question is how much damage a failure can do, how quickly you can detect it, and how cleanly you can recover. That is blast radius. AI automation makes blast radius more important

Automation series #8: Agents Inside Bounded Workflows

Agents are useful. They are also easy to over-romanticize. The wrong mental model is an autonomous digital employee roaming across systems, figuring things out, and taking initiative. That makes for an exciting prototype and a weak control environment. The better model is simpler: an agent is a constrained operator inside

Automation series #7: Observability, Auditability, and Replay

If you cannot explain what your automation did, you do not have automation. You have a liability. This becomes painfully obvious after the first failure. A customer received the wrong email. A ticket was routed to the wrong team. A contract field was extracted incorrectly. A workflow retried an action

Automation series #6: State, Idempotency, Retries, and Queues

The least glamorous parts of automation are usually the parts that decide whether it works. State. Idempotency. Dedupe. Retries. Queues. Exception paths. These are not backend trivia. They are the difference between a system that can be trusted and a system that occasionally does something weird and nobody knows why.
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