Tag

operating-cadence

Operating Cadence and Management Systems Series #10: How to Know If You're Running a System or Just Running.

The final post is a diagnostic and a reframe. Management theater is not a personality problem. It's a structural problem. Teams run meetings because meetings are what their managers do. They produce planning decks because that's what the annual cycle expects. They do weekly updates because

Operating Cadence and Management Systems Series #9: Information Flow Is Architecture. Bad Flow Breaks Everything.

Most organizational information flow is accidental — it happens because people default to sharing what they know, not because anyone designed what needs to travel where, to whom, how often, and in what format. The result is predictable: too much information moves vertically (up and down the hierarchy) and not enough

Operating Cadence and Management Systems Series #8: Follow-Through Is the System. Everything Else Is Aspiration.

The most reliable indicator of whether an operating system is working is not the quality of the plans — it's the follow-through rate. Commitments made in planning sessions, staff meetings, and one-on-ones that don't get followed through aren't signs of individual failure. They're

Operating Cadence and Management Systems Series #7: Decision Forums: How to Design Who Decides What and Make It Stick.

In most organizations, decision rights are vague, contested, or silently ceded over time. Nobody redesigned them explicitly — they just evolved through a combination of personality, default behavior, and whoever cared most about any given issue. The result is a pattern where important decisions either get made by default (whoever cares

Operating Cadence and Management Systems Series #6: Operating Reviews: How to Know If Your Organization Is Actually Healthy.

Operating reviews — the periodic deep-dives into how the organization is actually running — are where most leadership teams fail to see what they need to see. The problem is almost always information architecture: the metrics reported up are the metrics that are easy to produce, not the metrics that reveal whether

Operating Cadence and Management Systems Series #5: Staff Meetings Are Supposed to Make Decisions. Most Don't.

A staff meeting without a decision agenda is a status briefing. Most staff meetings are status briefings. The result: the leadership team leaves aligned on what everyone is doing but has made zero decisions about the things that actually need deciding — tradeoffs, reprioritization, resource conflicts, strategic divergences. They spent two

Operating Cadence and Management Systems Series #4: One-on-Ones Are Not Status Meetings. They Are the Most Important Forum You Have.

The one-on-one is the highest-leverage meeting in management — and the most consistently wasted. Most one-on-ones devolve into one of three things: a status update (what did I do this week), a task review (what do I need to do next), or an awkward silence punctuated by "anything else?"

Operating Cadence and Management Systems Series #3: Quarterly and Annual Reviews: From Reporting Rituals to Actual Calibration

End-of-quarter and end-of-year reviews are usually backward-looking report-outs that tell you what already happened. That's marginally useful for record-keeping and useless for running. The real job of a quarterly review is calibration: did our assumptions hold? Did we allocate resources correctly in retrospect? Did our operating system surface
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