Author
Antoine Buteau

Antoine Buteau

Great COO Series #3: The COO Role Changes at 30, 300, and 3,000 People

There is no universal COO job description. That is why the role creates so much confusion. One company's COO runs revenue. Another runs internal operations. Another owns finance, people, legal, and business operations. Another is effectively a president. Another is a founder's counterpart who handles everything

Great COO Series #2: When You Actually Need a COO

A company does not need a COO because it has become “serious.” It does not need a COO because investors suggested adding adult supervision. It does not need a COO because the CEO is tired, the leadership team is noisy, or too many things feel messy. Mess is not a

Great COO Series #1: The COO Is the Operating System Behind the Company

A great COO is not the executive who “handles operations.” That description is too small, too vague, and too often used as a junk drawer for everything the CEO does not want to touch. A great COO is the executive who turns strategy into operating reality. That means the COO

Full-Stack Company Series #10: The Full-Stack Company Audit

The practical question is not whether your company should become full-stack. The question is where ownership would actually improve the system. This audit is designed for a leadership team deciding what to own, buy, partner for, outsource, automate, or leave alone in the AI era. Use it for a

Full-Stack Company Series #9: Where Not to Integrate

The strongest full-stack companies are selective. They do not own everything. They do not confuse control with strategy. They do not rebuild commodity infrastructure to feel serious. They do not pull services in-house because coordination is annoying. They do not call every dependency a platform risk. Knowing where

Full-Stack Company Series #8: The Economics of Going Full-Stack

Vertical integration has a romance problem. It sounds strategic. It sounds defensible. It sounds bold. It gives executives the satisfying feeling of controlling their destiny. Then the bill arrives. Going full-stack changes the economics of the company. It can improve margins, learning velocity, pricing power, and defensibility. It can

Full-Stack Company Series #7: Trust, Compliance, and Brand as Stack Layers

In low-risk software, trust can feel like a marketing problem. In AI-enabled workflows, especially in sensitive domains, trust is architecture. If the system touches health, finance, law, hiring, education, security, infrastructure, customer commitments, or regulated decisions, buyers need more than a clever product. They need confidence that the

Full-Stack Company Series #6: Services Become the Integration Layer

Software companies have spent years trying not to become services companies. The fear was reasonable. Services can destroy margins, slow scaling, create customization debt, and distract product teams. A clean SaaS business looked better than a messy hybrid. AI complicates that lesson. In many markets, services are becoming the integration
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