Series Directory | Operating Manuals by Problem

Selected series.

AI Systems The AI Control Plane

Agents, context, tools, governance, and human judgment.

Operations Operating Cadence

Management systems, reviews, rituals, and execution loops.

GTM AI-Native GTM

How revenue systems change when workflows become agentic.

Business Systems Systems of Record

How companies model, move, and act on information.

Nine shelves. One connected body of work.

Every series belongs to one shelf, so you can begin with the problem you are trying to understand and keep moving through adjacent ideas.

15 series

AI & Agentic Systems

How companies design, govern, adopt, and scale AI inside real work.

01 Agent-Native Tools 10 parts 02 Agentic Back Office 10 parts 03 AI Adoption That Actually Changes the Company 10 parts 04 AI Quality Systems 10 parts 05 Automation 10 parts 06 Building AI Products 10 parts 07 FinOps for the AI Era 10 parts 08 From Productivity to Throughput 10 parts 09 Open vs Closed AI 10 parts 10 The AI Context Layer 10 parts 11 The AI Control Plane 10 parts 12 The AI-Augmented Company 10 parts 13 The AI-Native Security Model 10 parts 14 The Foundation Model Lab Operating Model 10 parts 15 Work Design for the AI Era 10 parts

10 series

Company Operating Systems

The reviews, records, rituals, workflows, and data models that make companies run.

01 BizOps 10 parts 02 Company Debt Beyond Tech Debt 10 parts 03 How Companies Actually Behave 10 parts 04 Operating Cadence and Management Systems 10 parts 05 Operating Structure for the AI Era 10 parts 06 Systems of Record 10 parts 07 The Company’s Hidden Data Model 10 parts 08 The End of the Dashboard 10 parts 09 Workflow Ontology 10 parts 10 All-Hands Meetings That Actually Run the Company 10 parts

16 series

GTM & Revenue Systems

How modern go-to-market systems change when workflows become agentic.

01 Agentic GTM 10 parts 02 AI-Native GTM 10 parts 03 Catch-Up GTM for Mid-Market and Traditional-Industry Companies 10 parts 04 Customer Profitability in the AI Era 10 parts 05 Customer Success Systems That Actually Retain 10 parts 06 Enterprise Sales in the AI Era 10 parts 07 When Founder-Led Sales Should End 10 parts 08 Go-To-Market Strategy 10 parts 09 Growth Systems 10 parts 10 GTM Engineering 10 parts 11 Internationalization and International GTM 10 parts 12 Pricing and Packaging 10 parts 13 Revenue Operations 10 parts 14 Sales Management 10 parts 15 How Revenue Leaders Deliver Under Constraint Without Sacrificing the Year 10 parts 16 Scaling Outbound Without Burning the Market 10 parts

12 series

Product, Engineering & Platform Systems

How products, platforms, engineering systems, and technical surfaces become durable.

01 Building DevTools Developers Actually Trust 10 parts 02 Discovery and Customer Research Without Theater 10 parts 03 Harness Engineering 10 parts 04 Network Effects That Actually Compound 10 parts 05 Platform Strategy 10 parts 06 Product Operations That Actually Helps Product Teams Ship 10 parts 07 Product Strategy That Actually Makes Choices 10 parts 08 Publishing & Knowledge Systems 10 parts 09 The Semantic Layer 10 parts 10 Technical literacy 10 parts 11 The Design Engineer Era 10 parts 12 Shipping velocity 10 parts

7 series

Strategy, Markets & Capital Allocation

Strategic advantage, market structure, capital allocation, and the maps operators use to choose.

01 Competitive Strategy 10 parts 02 Seven Powers in the AI Era 10 parts 03 Wardley Mapping for Operators 10 parts 04 The Economics of Intelligence 10 parts 05 The Capital Allocation Theory of Growth 10 parts 06 Resource Allocation and Budgeting as Strategy 10 parts 07 Partnerships and Ecosystems 10 parts

9 series

Planning, Decisions & Execution Systems

How organizations make decisions, surface risk, allocate attention, and turn plans into execution.

01 Board Communication That Improves Decisions 10 parts 02 Decision Making and Systems Thinking 10 parts 03 Decision Memos and Written Operating Culture 10 parts 04 Escalation Systems That Resolve Risk Early 10 parts 05 Goals Metrics Dashboards and Reporting 10 parts 06 Operating Reviews That Actually Drive Decisions 10 parts 07 Strategic Planning That Actually Drives Decisions 10 parts 08 Strategy Execution 10 parts 09 Change That Actually Takes 10 parts

8 series

Management, Communication & Org Systems

The operating craft of leading, communicating, managing experts, and making organizations work.

01 Conflict Without Damage 10 parts 02 Executive Communication 10 parts 03 Expert Manager 10 parts 04 Great Executives 10 parts 05 Internal Communication 10 parts 06 Managing Up 10 parts 07 Organizational Design 10 parts 08 People Systems That Actually Raise the Bar 10 parts

8 series

Founder & Builder Systems

Founder-led operating models, builder-shaped organizations, and company forms for new markets.

01 Forward-Deployed Company 10 parts 02 Founder Mode 10 parts 03 Full-Stack Company 10 parts 04 Great COO 10 parts 05 The Builder Shift 10 parts 06 The Implementation Economy 10 parts 07 The Pod-of-One Company 10 parts 08 The Chief of Staff Operating Model 10 parts

16 series

Operator Craft & Personal Systems

Judgment, power, trust, taste, agency, self-regulation, and how individual operators get better.

01 Agency / High Agency 10 parts 02 From Individual Contributor to Individual Operator 10 parts 03 How to Be a Live Player 10 parts 04 Influence Without Manipulation 10 parts 05 Legibility and Illegibility for Operators 10 parts 06 Power That Actually Moves Work 10 parts 07 Reality Contact: Escaping the Introspection Trap 10 parts 08 Taste Is the Bottleneck 10 parts 09 Trust That Actually Compounds 10 parts 10 Social Awareness for Operators 10 parts 11 The Right Depth for the Problem 10 parts 12 The Operator's Long Game 6 parts 13 Self-Regulation for Operators 10 parts 14 Mastery Is an Operating System 10 parts 15 Personal Productivity and Knowledge Management 10 parts 16 Operating a Public Notebook 8 parts