Work Design for the AI Era is a 10-part series. Use this page as the table of contents and read the posts in order.

Read the series in order

  1. AI Adoption Is a Work Design Problem
  2. AI Grafting: The Trap of Automating the Existing Process
  3. The Unit of Work Has Changed
  4. The Four Work Modes: Assist, Review, Exception, Automate
  5. Hidden Work Is Still Work
  6. Review Capacity Becomes the Bottleneck
  7. Redesign the Role, Not Just the Task
  8. Accountability Cannot Be Automated Away
  9. Managers Become Work System Designers
  10. The AI Work Design Audit

Start with AI Adoption Is a Work Design Problem. If you want the practical diagnostic, jump to The AI Work Design Audit.