Operator Agent Skills

Forward-Deployed Company

Source-grounded pack with Customer Feedback Loop Design, Deployment Risk Review, and Domain Expert Infrastructure, plus 3 more.

Use this pack when

Choose this pack when the work touches Forward-Deployed Company and you need a bounded workflow with explicit inputs, a defined output, and human review gates.

Included workflows

Choose the job in front of you.

6 source-grounded skills. Load one workflow at a time.

Customer Feedback Loop Design

Use this workflow when deployment notes, manual work, expert judgment, customer confusion, integrations, trust objections, or founder-led field learning are accumulating but the next deployment is not measurably easier, faster, safer, or more valuable and the company needs a services-to-software conversion system.

Output Return a services-to-software conversion system with fieldeffort, reusableleverage, conversionreview, routingandowners, agentopportunitiesandcontrols, fakeconversionchecks, and economicproof.

Deployment Risk Review

Use this workflow when an AI or workflow-heavy product has sold value but the customer still lacks trusted operating conditions and the team must design the deployment surface, staged autonomy, review queues, permissions, evaluation, exception handling, ownership, rollback, and time-to-value.

Output Return a deployment trust architecture with valuepath, deploymentsurface, trustgaps, autonomyandcontrols, stepownership, firstvalueplan, frictionrouting, and postlaunchreview.

Domain Expert Infrastructure

Use this workflow when deployment depends on domain specialists repeatedly judging quality, risk, exceptions, or customer trust and the company must convert that expertise into reusable evals, review rules, escalation criteria, defaults, training, proof, and changing human-agent boundaries.

Output Return a domain expertise producti

Embedded Team Scope Brief

Use this workflow when a prospective or active forward-deployed engagement may become bespoke consulting, a lighthouse trap, or roadmap capture and the company must qualify the customer, define reusable learning, bound custom work, assign refusal criteria, and protect product repeatability.

Output Return an embedded engagement brief with customerfit, learningvalue, reusableasset, scopecategories, hiddeneconomics, decisionrights, successandkillcriteria, refusallanguage, and conversionobligations.

Field Operating Model Map

Use this workflow when leadership must decide where forward deployment reports, what its primary strategic job and scoreboard are, how it interfaces with Sales, Product, Engineering, Customer Success, Services, domain experts, and the CEO, and which work it owns, supports, or refuses.

Output Return a forward-deployed operating model with primaryjob, reportingoptions, recommendedhome, charter, decisionrights, interfaces, fieldtoproductcadence, scoreboard, and evolutiontriggers.

Forward-Deployed Pricing

Use this workflow when software value, discovery, implementation, expert work, trust design, pilots, ongoing support, or outcome responsibility are bundled opaquely and the company needs pricing that makes deployment effort, customer commitment, risk, repeatability, and conversion economics visible.

Output Return a forward-deployed pricing brief with valueandcoststack, investmentvscharge, deploymentpackage, pilotcontract, pricingoptions, outcomecontroltest, recommendation, and economicdiagnostics.

Human review

Keep consequential decisions explicit.

These workflows structure analysis and artifacts; they do not authorize autonomous external, personnel, financial, legal, security, or other high-impact action.

Source and files

Grounded in the complete Forward-Deployed Company series.

10 source essays · 6 usable skills · reviewed Jul 2026

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