Operator Agent Skills

Forward-Deployed Company

Source-grounded pack with Customer Feedback Loop Design, Deployment Risk Review, and Domain Expert Infrastructure, plus 3 more.

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Grounded in the complete Forward-Deployed Company series.

Open the pack, choose a workflow, and follow its setup and input instructions. You can also open each workflow below.

10 source essays · 6 usable skills · reviewed Jul 2026

Use this pack when

Choose this pack when the work touches Forward-Deployed Company and you need a bounded workflow with explicit inputs, a defined output, and human review gates.

Choose the job in front of you.

6 source-grounded skills. Load one workflow at a time.

Customer Feedback Loop Design

Use this workflow when deployment notes, manual work, expert judgment, customer confusion, integrations, trust objections, or founder-led field learning are accumulating but the next deployment is not measurably easier, faster, safer, or more valuable and the company needs a services-to-software conversion system.

Output specification

Return a services-to-software conversion system with field_effort, reusable_leverage, conversion_review, routing_and_owners, agent_opportunities_and_controls, fake_conversion_checks, and economic_proof.

Deployment Risk Review

Use this workflow when an AI or workflow-heavy product has sold value but the customer still lacks trusted operating conditions and the team must design the deployment surface, staged autonomy, review queues, permissions, evaluation, exception handling, ownership, rollback, and time-to-value.

Output specification

Return a deployment trust architecture with value_path, deployment_surface, trust_gaps, autonomy_and_controls, step_ownership, first_value_plan, friction_routing, and post_launch_review.

Domain Expert Infrastructure

Use this workflow when deployment depends on domain specialists repeatedly judging quality, risk, exceptions, or customer trust and the company must convert that expertise into reusable evals, review rules, escalation criteria, defaults, training, proof, and changing human-agent boundaries.

Output specification

Return a domain expertise productization plan with judgment_map, error_and_exception_taxonomy, reusable_vs_local, evals_and_rules, human_agent_boundary, trust_and_training_assets, drift_review, and leverage_metrics.

Embedded Team Scope Brief

Use this workflow when a prospective or active forward-deployed engagement may become bespoke consulting, a lighthouse trap, or roadmap capture and the company must qualify the customer, define reusable learning, bound custom work, assign refusal criteria, and protect product repeatability.

Output specification

Return an embedded engagement brief with customer_fit, learning_value, reusable_asset, scope_categories, hidden_economics, decision_rights, success_and_kill_criteria, refusal_language, and conversion_obligations.

Field Operating Model Map

Use this workflow when leadership must decide where forward deployment reports, what its primary strategic job and scoreboard are, how it interfaces with Sales, Product, Engineering, Customer Success, Services, domain experts, and the CEO, and which work it owns, supports, or refuses.

Output specification

Return a forward-deployed operating model with primary_job, reporting_options, recommended_home, charter, decision_rights, interfaces, field_to_product_cadence, scoreboard, and evolution_triggers.

Forward-Deployed Pricing

Use this workflow when software value, discovery, implementation, expert work, trust design, pilots, ongoing support, or outcome responsibility are bundled opaquely and the company needs pricing that makes deployment effort, customer commitment, risk, repeatability, and conversion economics visible.

Output specification

Return a forward-deployed pricing brief with value_and_cost_stack, investment_vs_charge, deployment_package, pilot_contract, pricing_options, outcome_control_test, recommendation, and economic_diagnostics.

Keep consequential decisions explicit.

These workflows structure analysis and artifacts; they do not authorize autonomous external, personnel, financial, legal, security, or other high-impact action.

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Start with a weekly briefing, add daily notes, or hear only when a durable essay or research update is ready.

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