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Company Debt Beyond Tech Debt Series #10: The Company Debt Audit

A company debt audit turns a vague sense of drag into an inspectable operating conversation. The goal is not to find every flaw. The goal is to identify...
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Company Debt Beyond Tech Debt Series #9: Process Debt

Process debt accumulates when a workflow, meeting, approval, report, checklist, or ritual that once helped the company continues after its usefulness has...
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Company Debt Beyond Tech Debt Series #8: Implementation Debt

Implementation debt accumulates when a company gets customers live through heroics, undocumented judgment, bespoke workarounds, and tacit expert knowledge...
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Company Debt Beyond Tech Debt Series #7: Pricing Debt

Pricing debt accumulates when a commercial model no longer matches how value is created or delivered. It shows up as discount sprawl, legacy packages...
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Company Debt Beyond Tech Debt Series #6: Customer Debt

Customer debt accumulates when a company wins, serves, or retains customers in ways that create future drag. Bad fit deals, custom commitments, unresolved...
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Company Debt Beyond Tech Debt Series #5: Narrative Debt

Narrative debt accumulates when the story a company tells about itself no longer matches operating reality. The company keeps using an old strategy, old...
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Company Debt Beyond Tech Debt Series #4: Coordination Debt

Coordination debt accumulates when work depends on relationships, heroics, informal memory, and repeated translation instead of clear interfaces. It is the...
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Company Debt Beyond Tech Debt Series #3: Trust Debt

Trust debt accumulates when leadership spends credibility faster than it repairs it. Every missed commitment, unexplained reversal, softened truth...
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