Lessons from Michelle Zatlyn, President and COO of Cloudflare

On Entrepreneurship and Getting Started 1. On the spark of entrepreneurship: "I remember it was Wednesday afternoon i walked out of the three pitches. and I walked into the hallway. and And I said to someone else on the on the on the trip. I said 'Oh my

Lessons from Claire Hughes Johnson, former COO at Stripe

Leadership & Management 1. Distinguish between leadership and management. Leadership is about setting a vision and the standards, while management is the knowable process of getting from point A to point B. [3] 2. Great management and leadership are about high standards and deep devotion. You are likely better at

Lessons from Kaz Nejatian, COO at Shopify

On Company Culture and Leadership 1. On the difference between crafters and managers: "The difference is in what you spend time on. Most people get satisfaction from building — from actually creating things. But most companies aren't for crafters who want to build. They're for people

Lessons from Tobi Lütke, founder of Shopify

On Entrepreneurship and Building a Business 1. On the nature of entrepreneurship: "I think the best trick to pull off in life is to find your calling early and hone it into a craft, and then share it in some way." [1][2] 2. On the motivation to

Lessons from Harley Finkelstein, President of Shopify

On Entrepreneurship and Building a Business 1. On the Modern Age of Entrepreneurship: “This is the greatest time ever, in the history of the world, to build a brand new business.” [1] 2. On the Core Purpose of Entrepreneurship: "I've always felt that entrepreneurship is a profound

Lessons from Lei Jun, founder of Xiaomi

Core Philosophy: The "Triathlon" and User-Centricity Lei Jun's core business strategy for Xiaomi is often referred to as a "triathlon," focusing on three key pillars: hardware, internet services, and new retail. This integrated approach, combined with an unwavering focus on the user, forms the

Lessons from Zhang Yiming, founder of Bytedance

On Mindset and Personal Growth 1. Maintain an "ordinary mind." Zhang emphasizes the importance of staying grounded and calm, a concept he refers to as having an "ordinary mind." He believes that "ordinary people can do extraordinary things" if they maintain this mindset. [1]

Lessons from Arjun Sethi

On Venture Capital and Investing 1. On the core of venture capital: "We have a motto internally, which is, 'how do we focus on what versus who you know?'" [1] 2. On the evolution of venture capital: "Why are we still using Excel why are
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