Tag

Operations

Profile 7 min read Free

Lessons from Eoghan McCabe, founder and CEO of Intercom

On Leadership and Authenticity 1. On the importance of being yourself: "You're fucking awesome. Be you more. Focus on what you're passionate about. Be real and real people will want to be around you and work with and for you." [1] 2. Authenticity in
Profile 6 min read Free

Lessons from Xavier Niel

On Disruption and Innovation 1. "You can break the codes of a sector and do what no one else has dared to do. Innovating is above all a state of mind." [1] * Original French: "Vous pouvez casser les codes d'un secteur et faire ce que
Profile 8 min read Free

Lessons from Wade Foster, CEO of Zapier

On Founding and Early Days 1. On the genesis of Zapier: "We started the company as a side project. Three people – just, me and my co-founders – we had a problem that we wanted to solve for some of our consultant clients. We wanted to build something together because we
Profile 8 min read Free

Lessons from Michelle Zatlyn, President and COO of Cloudflare

On Entrepreneurship and Getting Started 1. On the spark of entrepreneurship: "I remember it was Wednesday afternoon i walked out of the three pitches. and I walked into the hallway. and And I said to someone else on the on the on the trip. I said 'Oh my
Profile 6 min read Free

Lessons from Claire Hughes Johnson, former COO at Stripe

Leadership & Management 1. Distinguish between leadership and management. Leadership is about setting a vision and the standards, while management is the knowable process of getting from point A to point B. [3] 2. Great management and leadership are about high standards and deep devotion. You are likely better at
Profile 6 min read Free

Lessons from Kaz Nejatian, CEO at Opendoor

On Company Culture and Leadership 1. On the difference between crafters and managers: "The difference is in what you spend time on. Most people get satisfaction from building — from actually creating things. But most companies aren't for crafters who want to build. They're for people
Profile 6 min read Free

Lessons from Tobi Lütke, founder of Shopify

On Entrepreneurship and Building a Business 1. On the nature of entrepreneurship: "I think the best trick to pull off in life is to find your calling early and hone it into a craft, and then share it in some way." [1][2] 2. On the motivation to
Profile 5 min read Free

Lessons from Harley Finkelstein, President of Shopify

On Entrepreneurship and Building a Business 1. On the Modern Age of Entrepreneurship: “This is the greatest time ever, in the history of the world, to build a brand new business.” [1] 2. On the Core Purpose of Entrepreneurship: "I've always felt that entrepreneurship is a profound
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