Author
Antoine Buteau

Antoine Buteau

2 min read Free

Workflow Ontology Series #9: AI Workflow Readiness

Deploying AI agents will quickly reveal the weaknesses in your current workflows.
2 min read Free

Workflow Ontology Series #10: The Workflow Ontology Audit

A workflow ontology audit determines if your system actually knows what is happening to work.
3 min read Free

Work Design for the AI Era Series #1: AI Adoption Is a Work Design Problem

Asking which tasks to automate is a decent starting point for AI adoption, but it is ultimately too narrow to address work design.
3 min read Free

Work Design for the AI Era Series #2: AI Grafting: The Trap of Automating the Existing Process

Attaching AI to an existing process and calling it transformation is a common mistake known as AI grafting.
3 min read Free

Work Design for the AI Era Series #4: The Four Work Modes: Assist, Review, Exception, Automate

Instead of a single AI strategy, workflows require specific decisions about when to assist, review, manage exceptions, or fully automate.
3 min read Free

Work Design for the AI Era Series #3: The Unit of Work Has Changed

We used to define the basic unit of work simply as one person performing a specific task.
2 min read Free

Work Design for the AI Era Series #5: Hidden Work Is Still Work

AI adoption stories usually count the visible labor saved but rarely account for the hidden work created.
3 min read Free

Work Design for the AI Era Series #6: Review Capacity Becomes the Bottleneck

AI makes production cheaper but does not reduce overall workflow costs because review capacity becomes the bottleneck.
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