Tag

workflow-ontology

Workflow Ontology — Series Index

A reading guide for the 10-part Workflow Ontology series.

Workflow Ontology Series #2: The Basic Objects of Work

Before attempting to improve a workflow, you must first name the basic objects that exist within it.

Workflow Ontology Series #1: Work Needs an Ontology Too

Every company has a model of work, but that structure is usually accidental.

Workflow Ontology Series #3: Status Is Not State

Status is simply what your tools report, while state reflects the actual reality of your work.

Workflow Ontology Series #4: Ownership Is Not Assignment

An assignment is just a database field, but true ownership means taking active responsibility for the outcome.

Workflow Ontology Series #6: Blockers, Dependencies, and Exceptions

Teams often label any stalled task as blocked instead of distinguishing between true dependencies and exceptions.

Workflow Ontology Series #5: Queues Are Where Work Hides

Queues are dangerous because their organized appearance makes it easy for work to hide.

Workflow Ontology Series #7: Approvals and Decision Gates

Approvals are supposed to protect the system but frequently end up protecting nobody while slowing everything down.
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