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Wardley Mapping for Operators Series #3: Start With the User, Not the Org Chart

The user is the anchor. That is the discipline most organizations quietly resist. They do not resist it because they hate users. They resist it because the org chart is closer. It has names, budgets, managers, politics, rituals, and reporting lines. It feels real. The user need is often a
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Wardley Mapping for Operators Series #4: Value Chains: Seeing What Your Business Actually Depends On

A value chain is where strategy stops being abstract. The phrase can sound grand, but the practice is plain: list the capabilities required to satisfy a user need, then connect the dependencies. What has to exist for the user to get the value? What depends on what? What breaks the
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Wardley Mapping for Operators Series #2: The Map Is Not the Territory, But It Beats a Slide Deck

A map is not reality. That is the first thing to admit, preferably before someone in the room uses it as a reason to avoid making one. A Wardley Map is a model. It leaves things out. It simplifies dependencies. It forces fuzzy judgment into rough positions. It will be
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Wardley Mapping for Operators Series #1: Strategy Starts With Position

Most strategy conversations start too late. The team has already decided it needs a platform, an AI initiative, a new operating model, a headcount plan, a vendor review, or a transformation program. Then everyone argues about the move. Wardley Mapping asks for something more basic first: where are we? That
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Daily Digest - 2026-05-10

1. Tokenmaxxing is the new Operating Model — Simon Taylor * Why read: Elite engineers are burning 60 trillion tokens to ship faster while most firms see zero gains. * Summary: Meta and other leaders treat tokens as fuel for "AI factories" rather than a software subscription cost. Productivity now equals
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Technical literacy — Series Index

A reading guide for the 10-part Technical literacy series.
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Agency / High Agency — Series Index

A reading guide for the 10-part Agency / High Agency series.
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How to Be a Live Player — Series Index

A reading guide for the 10-part How to Be a Live Player series.
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